What Our Privacy Policy Covers
Our Privacy Policy covers the details you provide during account creation, including contact details and phone verification status, plus sign-in events, device type, browser settings and security signals used to keep your account connected to the right session. When you use DANA, OVO, GoPay, QRIS, bank
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transfer or a virtual account, we may retain payment references, amount status and receipt details rather than unnecessary wallet credentials. We use these records to match an account action, investigate a stalled status and answer your request. Cookies can remember essential session settings and help us
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understand which policy page was opened. Retention depends on the record and our operational or legal need. Access or eligibility depends on local law; where local law permits, you can ask us to explain, correct or delete eligible information through the account support path.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.